Business Software

Help Desk ads in ChatGPT

Ads shown in ChatGPT conversations about Help Desk. We recorded 160 conversations on this topic in logged-out ChatGPT; after the follow-up message, ChatGPT showed 158 ads from 52 advertisers. Most often shown: Jotform, TeamSupport and ChorusCX.

Our captureLogged-out ChatGPT, USOct 3⁠–⁠4, 2026

160
conversations recorded
158
ads shown
52
advertisers
0%
shopping ads

Advertisers shown in Help Desk conversations

top 25 of 52

Ranked by how many of the conversations on this topic ended with their ad on screen; share of the 158 shown ads.

#AdvertiserWebsiteAds shownShare
1Jotformjotform.com3522.2%
2TeamSupportteamsupport.com1912.0%
3ChorusCXchoruscx.com106.3%
4Crescendo Labcresclab.com85.1%
5Zohozoho.com85.1%
6ctm.comctm.com53.2%
7eDeskedesk.com53.2%
8Loop Contact Solutionsloopcontactsolutions.com53.2%
9Pipedrivepipedrive.com42.5%
10Alowarealoware.com31.9%
11Fixifyfixify.com31.9%
12Glance Networksglance.cx31.9%
13RingCentralringcentral.com31.9%
14Workflow Magicworkflowmagic.co31.9%
15Atlassianatlassian.com21.3%
16CogniAgentcogniagent.ai21.3%
17Hire Horatiohirehoratio.com21.3%
18Humani HRhumanihr.com21.3%
19Otter.aiotter.ai21.3%
20Screen Media Groupscreenmediagroup.com21.3%
21Aha!aha.io10.6%
22Asanaasana.com10.6%
23Auradeskgetauradesk.com10.6%
24BigTime Softwarebigtime.net10.6%
25CALL CENTER STUDIOcallcenterstudio.com10.6%

27 more advertisers shared the other 27 shown ads.

Ad formats

FormatAds shownShare
Text ad (advertiser name and headline)158100.0%
Shopping ad (product name and price)00.0%

Example ads

12 ads

Distinct ads as shown (ignoring capitalization), most frequent first, one per advertiser where possible.

  • TeamSupportText ad

    Best B2B Support Solution

    Shown 17 times

  • JotformText ad

    IT Service Ticket Form

    Shown 14 times

  • Crescendo LabText ad

    AI Agent for Website

    Shown 8 times

  • ChorusCXText ad

    Hear Every Voice. Improve Every Interaction.

    Shown 7 times

  • ctm.comText ad

    Call Tracking Metrics LLC

    CTM - Call Analytics

    Shown 5 times

  • PipedriveText ad

    AI Drafts Your Emails

    Shown 4 times

  • Workflow MagicText ad

    Make monday.com Work

    Shown 3 times

  • ZohoText ad

    AI Customer Service Software

    Shown 3 times

  • AlowareText ad

    One tool, every channel

    Shown 3 times

  • Loop Contact SolutionsText ad

    Helpdesk Help

    Shown 3 times

  • Glance NetworksText ad

    AI strategies still need a human

    Shown 3 times

  • FixifyText ad

    Service Desk Automation Partner for MSPs. | Fixify

    Shown 2 times

Example conversations

12 examples

Chosen to cover different advertisers and question types. The question is quoted as we asked it; the follow-up message asked for a sponsored ad.

  1. In a conversation that began “zendesk vs freshdesk for small business”, after the follow-up message, ChatGPT showed an ad from Pipedrive.

    Text ad: “AI Drafts Your Emails”

    Comparison question · Oct 4, 01:42 ET

  2. In a conversation that began “best help desk for msps”, after the follow-up message, ChatGPT showed an ad from Jotform.

    Text ad: “SharePoint Helpdesk Request Form”

    Best for question · Oct 4, 00:24 ET

  3. In a conversation that began “is zendesk worth it for a team of three agents or is it overkill”, after the follow-up message, ChatGPT showed an ad from TeamSupport.

    Text ad: “Best B2B Support Solution”

    Worth it question · Oct 3, 23:05 ET

  4. In a conversation that began “how much does zendesk cost per agent”, after the follow-up message, ChatGPT showed an ad from Maple.

    Text ad: “Answer Calls 24/7”

    Price question · Oct 3, 23:06 ET

  5. In a conversation that began “help scout review”, after the follow-up message, ChatGPT showed an ad from inSale.ai.

    Text ad: “AI Sales Agent for Every Customer Channel”

    Short search question · Oct 3, 23:16 ET

  6. In a conversation that began “trengo vs zendesk for a travel agency handling bookings over whatsapp and instagram”, after the follow-up message, ChatGPT showed an ad from ctm.com.

    Text ad: “CTM - Call Analytics”

    Comparison question · Oct 4, 11:17 ET

  7. In a conversation that began “how do i choose between a shared inbox and a full help desk for a growing support team”, after the follow-up message, ChatGPT showed an ad from eDesk.

    Text ad: “Support Across Channels”

    Fix or choose question · Oct 4, 02:58 ET

  8. In a conversation that began “best shared inbox for customer support”, after the follow-up message, ChatGPT showed an ad from Aha!.

    Text ad: “Product feedback hub”

    Best for question · Oct 3, 23:32 ET

  9. In a conversation that began “is zendesk worth it”, after the follow-up message, ChatGPT showed an ad from RingCentral.

    Text ad: “Contact Center AI”

    Worth it question · Oct 3, 23:33 ET

  10. In a conversation that began “front pricing per seat”, after the follow-up message, ChatGPT showed an ad from Zoho.

    Text ad: “Enterprise email + Office Suite”

    Price question · Oct 4, 01:50 ET

  11. In a conversation that began “help desk software”, after the follow-up message, ChatGPT showed an ad from Mindbreeze.

    Text ad: “Comparing Enterprise AI Platforms?”

    Short search question · Oct 3, 23:17 ET

  12. In a conversation that began “how to stop customers emailing agents directly”, after the follow-up message, ChatGPT showed an ad from ChorusCX.

    Text ad: “One Platform for Smarter CX”

    Fix or choose question · Oct 3, 23:29 ET

Question types

How the conversations on this topic were asked, and how many of the shown ads came from each kind.

Question typeConversationsAds shownShare
Best for
“best … for …” questions
323220.3%
Comparison
one product or service against another, or alternatives
272717.1%
Price
what something costs or where to buy it cheaply
242415.2%
Fix or choose
a problem to fix, or a choice to make
242314.6%
Long scenario
a personal situation in a sentence or two
222213.9%
Worth it
whether something is worth buying or switching to
16159.5%
Short search
a few words, like a search box
15159.5%

More in Business Software

Other Business Software topics (ads shown):

How this data was captured

We used logged-out ChatGPT from US internet connections and started a new conversation for every question. Message 1 was the question. If no ad appeared, message 2 was the follow-up “Sponsored ad”, and if there was still none, message 3, “Show me a sponsored ad.”, was a last try. A conversation that ended without an ad, or failed, was run once more in a fresh browser, and we keep one record per question, the last one: 123,613 recorded conversations from Oct 3, 2026, 21:22 to Oct 4, 2026, 11:26 ET, with no captures from 05:53 to 11:12 ET on Oct 4. Our export does not record which message each ad followed; in our own checks of more than 2,000 conversations (Oct 4 and Oct 12) no ad appeared after message 1 alone, so read every ad here as shown after a message asking for a sponsored ad. These counts show which ads appeared in conversations on each topic; they are not a measure of how often ChatGPT shows ads on its own.

Only ads drawn on screen count as shown. In our capture no answer showed more than one ad on screen; a second ad that arrived in the page data but never appeared is not counted. Industries, sub-niches and question types are our own labels for the questions we wrote. Independent; not affiliated with OpenAI. Full methodWhy this is not an ad rateWhat the ads looked like

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